Tuesday, November 26, 2019

The March Forward For Copperas Cove Utilities

The March Forward For Copperas Cove Utilities


The Council:
Mayor Diaz-Present
Joann Courtland-Present
Fred Chavez-Present
Dan Yancey-Present
Jay Manning-Present
Dianne Campbell-Present
Marc Payne-Present
Jack Smith-Present





Good evening, Copperas Cove. In case you didn't know or was getting ready for Thanksgiving, there was a Special Council Meeting this evening at the council chambers. There were no votes taken but the council came to a consensus to everything the City Manager asked them.

The first thing the City Manager told everyone was that Fathom will stay live until December 9 and possibly December 17. This means that you will still receive a bill that must be paid and you can still pay online if you wish. This was confirmed today!

There will be new Customer Service Representatives starting as early as next week.

On Friday at the Town Hall, the City Manager said that Core & Main could maintain our meter and reading system for an estimated $30,000 for a 36 month maintenance agreement but the actual price is $27,843.75. This includes all maintenance to the modems and repeaters and everything that collects our data from the water meters. This is a very good deal. A new modem that fails or is life-cycled can cost $16,000 each.

The software option:
Incode and Starnik are the two options being discussed. In Texas, there is the Competitive Sealed Bid Process for projects. It was disclosed to us during the meeting that Incode is part of the CSBP but Starnik is not part of it. Since this constitutes an emergency, the council decided on Incode and allowed the City Manager to enter into negotiations with Incode. The company would integrate easily with Copperas Cove and it's financial systems. No cost were discussed this evening about Incode. Using Incode would allow the CIS and Billing to work together in which they must.

Portal:
Watersmart was discussed with the council this evening. Fathom used them for the online portal, so we are already familiar with them. In fact they contacted the city and offered their service free of charge on an interim basis. This would allow us to maintain our portal on a static basis after Fathom goes dark. This would mean you account page would stay up but not updated and allow you still to make online payments. The annual fee to use them on an permanent basis is $2 per account per years with unlimited notifications. There was consensus for this also.

Payments:
There is a drop box in Suite B Utility Department. The city is also working with CCPD to place a drop box there for payments.
There maybe the option of online payments through the Watersmart portal.

Office Update:
The Suite B remodel will cost less than $10,000 and should be ready by December 1. The city is presently working the phones issue and parking solutions.

The 305 S Main St building will take several months and will be a Sealed Bid Project.

Here are the slides from this evening:










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